Return & Refund Policy – Yeakin Shop

At Yeakin Shop, your satisfaction is our top priority. We strive to provide high-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, we are here to help.

1. Returns

We accept returns under the following conditions:

Eligibility Window: Items must be returned within 7 days of the delivery date.
Item Condition: To be eligible for a return, the item must be:
- Unused and in the same condition as received.
- In its original packaging.
Non-Returnable Items: Certain types of items cannot be returned, including:
- Digital products/downloads.
- Personalized or custom-made items.
- Perishable goods.

2. Refunds

Once we receive and inspect your returned item, the following process applies:

Notification: We will notify you via email regarding the approval or rejection of your refund.
Processing Time: Approved refunds will be processed within 5–7 business days.
Payment Method: Credits will automatically be applied to your original method of payment.
Shipping Costs: – Original shipping costs are non-refundable.
- You are responsible for paying the return shipping fees unless the return is a result of our error (e.g., you received an incorrect or defective item).

3. Exchanges

We only replace items if they are defective or damaged upon arrival.

Reporting: Please contact our support team within 48 hours of receiving a defective item to initiate an exchange.
Resolution: We will exchange the product for the same item at no additional cost to you.

4. How to Initiate a Return

To start a return or exchange, please follow these steps:

Contact Support: Email us at [insert contact email] or call [insert phone number] with your order number and reason for return.
Secure Packaging: Pack the item securely in its original packaging to prevent damage during transit.
Shipping: Send the package to the return address provided by our support team. We recommend using a trackable shipping service.

Thank you for shopping with Yeakin Shop. We value your trust and strive to make your shopping experience smooth and hassle-free.